Which shows are included in the presale offer?

This offer is valid for the upcoming UK & European tour dates in November and December 2025. The full list of tour dates is available on Kingfishr's website.

When does the presale begin?

The presale will begin at 10am BST on Wednesday 28 May 2025.
General public on-sale at 10am BST on Friday 30th May 2025.

How and when will I receive presale access?

Presale access codes and instructions will be emailed to eligible fans from 5pm BST on Tuesday 27th May.

How do I gain presale access to Kingfishr UK & European tour tickets?

Pre-order 'Halcyon' from this store before 3pm BST on Tuesday 27th May. No purchase necessary, register for the presale here.

It’s after 5pm BST on Tuesday 27th May and I haven’t got my presale access email, what should I do?

First, check your email Junk or Spam folder. If you still cannot find your email contact us at kingfishrpresale@wmgcustomerservice.com

Am I guaranteed a ticket if I pre-order the album or register via the sign-up form?

Tickets are not guaranteed with your album pre-order. We are providing presale access and tickets will be available on a first come, first served basis. We expect demand to be extremely high.

How many tickets can i purchase during the presale?

Each access code is valid for up to 6 tickets per show.

Tickets will be sold on a first come, first served basis. We expect demand to be extremely high and cannot guarantee tickets.

If I place more than one pre-order, will I get additional codes?

No, each customer will receive one access code.

I pre-order from a different retailer or store, do I qualify for access to the ticket presale?

No. To qualify for access, you must have purchased from this store or registered via the sign up form before 3pm BST on Tuesday 27th May 2025. If you purchase via another retailer, you will not be eligible for presale access.

Can I purchase accessible tickets?

Accessible tickets will be available in the presale. Please contact the ticket venues for information on how to purchase accessible tickets for a specific event.

If you need help you can message our team at kingfishrpresale@wmgcustomerservice.com who will guide you to the correct location.

What if I have more questions about the presale access or my order?

Contact us at kingfishrpresale@wmgcustomerservice.com if you have a question related to your order or presale access.